In the rush of day-to-day business it is often easy to neglect a job well done. I may be late in saying thanks but hopefully, my tardiness in no way diminishes my appreciation for the exemplary level of service you delivered on the flooring we ordered.
Starting with the day Andy offered to come over and discuss our project with us, to the last day of the show – the entire process was wonderful. The follow-up via phone and e-mail was fantastic. I always knew, or could easily find out, where our order was in the delivery process. Kerri kept me fully informed of the complete shipping details which made my days go much smoother.
There were a lot of people that had serious doubts about the applicability of your product to what we wanted to do but, the finished product put ALL doubts to rest. Your product turned the vision Derek and I shared to reality.
I must also give a special thanks to Andy for trimming the tiles on the perimeter of the floor with his Bullet shear so it would conform to the bin – you did an absolutely fantastic job! And the follow-up the mornings of the show really showed what customer service can be. Thanks so much.
Andy has the pictures … Your entire team has my gratitude and thanks. If you ever need a reference you can count me in. It may not have been a Carroll Shelby product launch but it was still a heck of a lot of fun. I wish all my projects went as smoothly.
